Welcome to Clarico Pay Ltd, an online money transfer service. Our company is incorporated in England under Companies House No. 07263512 and is located at 49 Mowlem Street, 1st Floor – Unit 10, London, England, E2 9HE. We are dedicated to offering our customers the fastest and most secure money transfer services. Clarico Pay Ltd is a licensed Payment Service Provider, registered with the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017, with firm reference number 527149, ensuring compliance and reliability in all financial transactions.
You agree to be bound by these Terms and Conditions by accessing or using our website and services. Please ensure you read them thoroughly before using our services. You are advised not to use our services if you do not accept these terms.
“We”, “us”, “our”, or “Company” refers to Clarico Pay Ltd, the provider of the money transfer service, registered in the United Kingdom.
“User”, “you”, or “your“ refers to the person or entity using our services.
“Service” refers to the money transfer service provided by us.
“Recipient” refers to the person who receives the money transfer.
“Sender” refers to the person who initiates the money transfer.
“KYC” refers to the Know Your Customer process required for identity verification.
“Personal Account” refers to the user’s online account on our website, where they can view their status, submit KYC documents, and initiate transfers.
To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract under the laws of the United Kingdom. By using our services, you represent and warrant that you meet these requirements.
Clarico Pay Ltd provides a user-friendly platform for conducting secure and efficient money transfers. This service includes the ability to send funds from one Mastercard card to another. In the future, the platform also plans to support transfers using Visa cards, expanding the options available for users to transfer money seamlessly.
Clarico Pay Ltd is committed to providing reliable and efficient money transfer services, ensuring each transaction is secure and processed quickly. We aim to maintain high standards of service while complying with all relevant regulations and managing any operational constraints.
Losses not directly caused by our breach of these Terms or negligence.
Indirect, special, or consequential damages that result from the use of, or inability to use, our services.
Delays or failures result from external circumstances beyond our control, such as network failures, interruptions in service from suppliers, or regulatory changes.
You must provide accurate and truthful information during the registration and money transfer processes.
You must safeguard your account details and notify us immediately of any unauthorized access to your account.
To access our services, you must register an account by providing your:
First Name
Last Name
Date of Birth
Email Address
You will receive a confirmation email once registration is complete.
For cumulative transactions of 150 EUR or equivalent:
Submit identification documents such as a government-issued photo ID and proof of address (e.g., recent utility bill or bank statement).
Upon reaching 1,000 EUR in cumulative transactions or equivalent:
Proof of funds will be required to continue using our services.
Users will be able to upload the necessary documents directly through their Personal Account.
The status of your Know Your Customer (KYC) verification will be reflected within your Account, showing whether it is active or inactive. This status indicates your eligibility to initiate and receive money transfers. An active KYC status authorizes you to proceed with transactions, while an inactive status may require further verification steps before accessing the service.
You can initiate a transfer by entering the amount to be transferred and the recipient’s card number within your Personal Account. An order confirmation email will be sent to you, and our administrator will be notified to process the transfer.
We may impose limits on the amount of money you can transfer, both per transaction and cumulatively, based on your account status and verification level.
We strive to process transfers promptly, but delays may occur due to regulatory checks, technical issues, or other unforeseen circumstances.
Once a transfer request has entered the processing stage, it cannot be canceled. Please get in touch with our customer service for specific inquiries about refund eligibility and the process involved.
Users will receive notifications regarding their interactions with Clarico Pay Ltd. This includes notifications for account registration, updates on Know Your Customer (KYC) status, confirmation of transfer requests, and updates on the status of money transfers (such as when a transfer is completed, canceled, or refunded). These notifications are designed to keep users informed and ensure transparency throughout the money transfer process.
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
You agree to indemnify and hold harmless Clarico Pay Ltd, its affiliates, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising from your use of the service or violation of these Terms and Conditions.
We reserve the right to suspend or terminate your access to our services at any time, without notice, for any reason, including but not limited to violations of these Terms and Conditions or applicable laws.
We may amend these Terms and Conditions at any time. Any changes will be posted on our website. Your continued use of the service after any amendments constitutes your acceptance of the revised terms.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms and Conditions or your use of the service will be resolved through binding arbitration in the United Kingdom, unless otherwise required by applicable law.
If you have any questions about these Terms and Conditions, please contact us at support@clarico.finance or +4402089807376.
If you believe there has been an unauthorized transaction or security breach, contact us immediately so we can take the necessary actions to secure your account and mitigate any potential harm.
You have the right to cancel your money transfer and request a refund under specific circumstances in line with our provision of payment services. Cancellations and refunds may be processed if the transaction has not yet been fully completed or if the funds have not been collected or received by the intended recipient. To initiate a cancellation or refund request, please contact our customer service team with your transaction details. We will review your request and proceed with the refund process as per our service terms and regulatory requirements.
All content, trademarks, and service marks on our site are the property of Clarico Pay Ltd or its licensors and are protected by copyright and intellectual property laws. Unauthorized use is prohibited.
We manage and disclose any conflicts of interest that may influence our impartiality or conflict with the interests of our users, ensuring transparency and fairness in all transactions.
If you are dissatisfied with any aspect of our service, please contact us at support@clarico.finance or +4402089807376. We aim to resolve all complaints within a reasonable timeframe and following our complaints handling policy.